BEYOND DIGITAL
Discover how Artificial Intelligence is transforming the way companies interact with customers. From faster responses to personalized solutions – learn how AI is reshaping the CX landscape. Join us on a journey through innovation, challenges, and the future of customer experience.
The time input for the maintenance of databanks is enormous. Therefore many companies often give up on personal salutation, because their data sources don’t offer any information about their gender. We have come up with a solution for this exact problem: The Auto Gender and Salutation Detection Extension.
CX solutions are increasingly being used to enhance the customer journey and improve the customer experience. But how exactly does this work and will they replace previous CRM systems and marketing technologies (martech)?
CEYOND Group
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