BEYOND DIGITAL
Discover how the right use of data boosts efficiency and enables sustainable success. Stay ahead of the curve and leverage the benefits of a data-driven business world.
From self-service options to the implementation of Artificial Intelligence – we reveal the latest trends shaping the future of customer service.
The time input for the maintenance of databanks is enormous. Therefore many companies often give up on personal salutation, because their data sources don’t offer any information about their gender. We have come up with a solution for this exact problem: The Auto Gender and Salutation Detection Extension.
As a highly competent wealth advisor, MEHRWERT & CO GmbH brings the invidual increase in value for each client to light. In the summer of 2020, the company turned to CEYOND GmbH. The goal was to gain additional value for its own company by using the professional CRM system Zoho.
You’ve finally finished your studies and you’re off to CEYOND. But what are the obstacles? What is the digital marketing team like? Is onboarding going smoothly despite Corona? I answer all these questions as a “newbie” in the following blog post.
As experts for digital marketing, consulting, and IT services, CEYOND Group took Seestadt Apotheke by the hand and supported them with all tips and tricks on digital marketing for pharmacies. Thanks to the strategically set measures, there was a real boom in new followers…!
In just a short bit of time, Seestadt Apotheke has become a digital pioneer in the pharmaceutical retail industry. Currently, the pharmacy uses the Zoho CRM and Zoho Campaigns modules to carry out digital work processes.
On June 25th a CEYOND webinar on the subject of “Pharmacy 4.0” was successfully held! In packed one and a half hours, the participants – pharmacists, marketing managers and employees of various health care institutions – received a well-founded introduction into the world of online advertising, followed by the opportunity to answer open questions in the plenum.
On June 25th a CEYOND webinar on the subject of “Pharmacy 4.0” was successfully held! In packed one and a half hours, the participants – pharmacists, marketing managers and employees of various health care institutions – received a well-founded introduction into the world of online advertising, followed by the opportunity to answer open questions in the plenum.
With Zoho, you’ve chosen a great product. However, choosing the right implementation and support partner is the deciding factor in how much you will be able to leverage Zoho’s standard potential and how much you will be allowed to customize and automate on top of that.
Futurebuilt GmbH aims to support companies in the digital transformation and digitization of their business processes. In order to pursue this vision in the best possible way, the consulting company turned to CEYOND GmbH in the summer of 2020.
We at CEYOND agree: A company is not successful if it is only good in one particular area, but if all areas and processes mesh like Swiss clockwork and interact optimally. Digitization creates many opportunities in this regard. But at the same time, it also requires a new composition of the movement.
Customer satisfaction – probably the most important quality feature of a company. Of course, many entrepreneurs claim that the source of their success is a high-quality service or a great product, because this is what drives customers to buy. We at CEYOND are of a different opinion, because our flagship are the customers themselves. For this reason it is very important for us that our clients are more than just satisfied. CEYOND’s latest customer satisfaction analysis confirms this and shows: Our customers love us.
Customer satisfaction – probably the most important quality feature of a company. Of course, many entrepreneurs claim that the source of their success is a high-quality service or a great product, because this is what drives customers to buy. We at CEYOND are of a different opinion, because our flagship are the customers themselves. For this reason it is very important for us that our clients are more than just satisfied. CEYOND’s latest customer satisfaction analysis confirms this and shows: Our customers love us.
CX solutions are increasingly being used to enhance the customer journey and improve the customer experience. But how exactly does this work and will they replace previous CRM systems and marketing technologies (martech)?
Market analyses not only serve to compare services and providers, but also to detect trends and identify potential in the respective functions. They are thus an essential component for strategy development as well as for resource planning and allocation.
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