BEYOND DIGITAL
Discover how Artificial Intelligence is transforming the way companies interact with customers. From faster responses to personalized solutions – learn how AI is reshaping the CX landscape. Join us on a journey through innovation, challenges, and the future of customer experience.
Discover how the right use of data boosts efficiency and enables sustainable success. Stay ahead of the curve and leverage the benefits of a data-driven business world.
From self-service options to the implementation of Artificial Intelligence – we reveal the latest trends shaping the future of customer service.
The time input for the maintenance of databanks is enormous. Therefore many companies often give up on personal salutation, because their data sources don’t offer any information about their gender. We have come up with a solution for this exact problem: The Auto Gender and Salutation Detection Extension.
As a highly competent wealth advisor, MEHRWERT & CO GmbH brings the invidual increase in value for each client to light. In the summer of 2020, the company turned to CEYOND GmbH. The goal was to gain additional value for its own company by using the professional CRM system Zoho.
You’ve finally finished your studies and you’re off to CEYOND. But what are the obstacles? What is the digital marketing team like? Is onboarding going smoothly despite Corona? I answer all these questions as a “newbie” in the following blog post.
As experts for digital marketing, consulting, and IT services, CEYOND Group took Seestadt Apotheke by the hand and supported them with all tips and tricks on digital marketing for pharmacies. Thanks to the strategically set measures, there was a real boom in new followers…!
Are you struggling to justify additional budget and/or staff? In our story, we have summarized key tips that will help you make clear and consistent business planning decisions.
In just a short bit of time, Seestadt Apotheke has become a digital pioneer in the pharmaceutical retail industry. Currently, the pharmacy uses the Zoho CRM and Zoho Campaigns modules to carry out digital work processes.
To give a clear answer to the question about Google search ads on your own brand in advance: Yes, brand bidding on your own brand always makes sense! But why actually?
Futurebuilt GmbH aims to support companies in the digital transformation and digitization of their business processes. In order to pursue this vision in the best possible way, the consulting company turned to CEYOND GmbH in the summer of 2020.
CX solutions are increasingly being used to enhance the customer journey and improve the customer experience. But how exactly does this work and will they replace previous CRM systems and marketing technologies (martech)?
Market analyses not only serve to compare services and providers, but also to detect trends and identify potential in the respective functions. They are thus an essential component for strategy development as well as for resource planning and allocation.
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