Customers

The New Face of Digital Customer Experience

From self-service options to the implementation of Artificial Intelligence – we reveal the latest trends shaping the future of customer service.

CEYOND event tip: Meet.Greet.Eat in the data center at Interxion Austria

Virtual conferences, trade fairs and networking events have characterized the past year and a half – Covid19 ensured that organizers quickly became creative and also set up events in the digital space. In the fall of 2021, the first events will finally take place in “real life” again and we would like to recommend one of them to you today: “Meet.Greet.Eat” at Interxion Austria’s data center on September 9.

When customer satisfaction bears leaves

Customer satisfaction – probably the most important quality feature of a company. Of course, many entrepreneurs claim that the source of their success is a high-quality service or a great product, because this is what drives customers to buy. We at CEYOND are of a different opinion, because our flagship are the customers themselves. For this reason it is very important for us that our clients are more than just satisfied. CEYOND’s latest customer satisfaction analysis confirms this and shows: Our customers love us.