Customer Relationship Management

The New Face of Digital Customer Experience

From self-service options to the implementation of Artificial Intelligence – we reveal the latest trends shaping the future of customer service.

Digitization – good, fast and cheap: actually impossible, we deliver anyway!

In the case of our digitization project for VOICE, a number of challenges became apparent in advance: the demands of top CIOs, the tight budget of an association, and the time constraints of annual billing at the beginning of the year. In summary: It had to be good, fast and cheap – and CEYOND delivered!

SME digitalization through promotion

The digital revolution has arrived! In this informative video, Alexander and Fabian from CEYOND explain how easy SME digitalization works and what funding is available for it. Learn how to switch to a digital and modern company structure and automate lead generation.